Advantages of IP-Telephony (VoIP)

Advantages of IP-Telephony (VoIP)

There are many advantages to IP telephony but the most significant is the cost-saving
potential, which has two main components.
Decreased infrastructure costs: As speech and data now share their infrastructure, the
maintenance of a parallel telephone network, which requires a costly switching technology
and its own wire distribution system, is much cheaper.
Savings on fees: The cheap connection routes, which until now only handled internal data
traffic, can now be used for the internal speech traffic as well. Least Cost Routing (LCR) is
used with external calls. This means that the currently cheapest provider is chosen and that
external calls are routed for as long as possible over the internal network before switching to
the external provider. For example, imagine a call from a company’s central office in Berlin to
an external participant in Nuremberg. The call is routed internally to the company’s own
branch in Nuremberg and there switches to the external network.

Advantages of IP-Telephony (VoIP)

Higher flexibility: When a company relocates, costly charges for the redirection of speech
and data traffic, or for user administration can be saved. IP telephony is far simpler than
having two separate speech and data networks. All user information is kept in a single data
structure and can be used for computer purposes as well as for telephony.
Another advantage is the linking of separate applications like email, telephony, voice mail
and fax within one single communication platform.
The inclusion of the internet increases performance over legacy PBXs. E-commerce offers
with special speech functions are possible. These can be activated by the customer by
clicking special call-me buttons on the website.
Also, a company using VoIP is no longer bound to equipment made by a particular
manufacturer, as VoIP uses international standards.